RCPT034 Credit Note With No Reason
A credit or debit note has no note.
This code comes from ZIMRA. FDMS validated the receipt and refused it.
Why It Happens
ZIMRA requires a stated reason on every credit and debit note. It is the audit trail for a reversal: without it, a receipt that cancels revenue has no explanation attached to it.
What FDMS Is Checking
receiptNotes is present and non-empty on a CreditNote or DebitNote.
What ThatFiscal Does About It
The Issue Credit Note screen will not submit without a reason, and offers the common ones — goods returned, invoice cancelled, wrong amount, wrong customer — so the note is specific rather than the word “credit”.
How to Fix It
- Write the actual reason on the source document: “Goods returned, damaged in transit” beats “Credit note”.
- Over the API, send
notes. - Resend.
Often seen with: RCPT015.
Not Using ThatFiscal Yet?
ThatFiscal is a cloud virtual fiscal device for Zimbabwe. It catches most of these before anything reaches ZIMRA, so you see a message instead of a refused receipt on your record. No hardware to buy.
See Pricing All ZIMRA Error Codes