Straight answers about fiscalisation, Billing Studio, currencies and your plan. Can't find yours? Talk to us — we answer quickly.
ThatFiscal fiscalises your invoices with ZIMRA (FDMS) and, with Billing Studio, keeps your books — quotes, invoices, expenses, bills, bank, stock and reports — in one system.
No. ThatFiscal registers a virtual fiscal device with ZIMRA for you. There is no box to buy or maintain at the counter.
Most businesses fiscalise within days: we register a test device first, prove your invoices pass ZIMRA's checks, then register your production device.
Yes. Odoo, Zoho Books, QuickBooks Online, Sage, Excel and any system that can call our API connect to ThatFiscal and fiscalise from there. See the Migration Guide if you would rather move across.
The invoice shows ZIMRA's own words and the field to fix. Where the fix is safe — buyer details, item names, HS codes — Fix & Resend keeps the same invoice and number. Many mistakes, such as a buyer TIN that is not 10 digits, are caught before the invoice is sent at all.
No — a fiscal invoice is a statutory record. To take something off, issue a credit note; to add to it, issue a debit note. Both go to ZIMRA linked to the original.
The rates on your fiscal device, as ZIMRA configured it — standard-rated 15.5%, zero-rated and exempt. An invoice whose tax does not match your device is stopped before it is sent.
Yes, ZIMRA expects an HS code on every line. Keep your items in Items & HS Codes and ThatFiscal fills the code in for you, even on invoices from Odoo, Zoho Books or QuickBooks.
Yes. Each currency keeps its own books, each balances on its own, and reports never add the two together.
Open Money Owed and choose Paid in Another Currency. Enter what arrived and the rate used: the invoice is settled, and the exchange gain or loss against your official rate is posted for you. Bills paid in the other currency, and conversions between your own accounts, work the same way.
See Pricing for the current plans. Add-ons such as Billing Studio, Automatic Invoice Emails and ThatFiscal POS are bought monthly and switch on as soon as payment clears.
Yes — on the Standard plan with Billing Studio, ThatFiscal POS is available as an add-on. It prints on 80mm and 58mm rolls, or the full A4 tax invoice.
Billing & Plan shows the plan's next payment date and each add-on's next due date.
Only your own team, with the role you give each person. One business can never read another's records — this is tested on every release.
With your consent a support session can look at your portal to help; it cannot change seats, roles or API keys, and everything it opens is recorded in your audit log.
